With companies facing ever-increasing competition coupled with the need to reduce waste and improve the overall service offered to customers from initial design to final delivery the need for highly skilled logistics practitioners and managers has never been more pronounced This supply chain management course addresses the main operations aspects of both product- based and service industries It is concerned with the initial design process sourcing materials for the long-term satisfaction of the customer Customer satisfaction is achieved by ensuring the supply of the right goods in the right quantity of the right quality at the right price to the right place at the right time

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